you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). Message indicated that the serial number was invalid. When prompted to enter serial number, I entered serial number from my account history. Then downloaded AcrobatPro11WebWWMUI.exe to install. eg, using a cs6 suite serial number with a photoshop cs6 installation file. Tried to reinstall Adobe Acrobat XI Pro by going to my account and obtaining serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number. ![]() ![]() Assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. Why does Adobe offer a free trial version of Acrobat XI Pro Acrobat XI Pro, simply purchase the product and enter the serial number when asked to do.
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